We accept returns within 30 days of purchase. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Please visit our Returns Policy page for detailed instructions on how to process a return.

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting our Order Tracking page.

All orders undergo processing within 1–5 business days. Please note that processing doesn't occur on weekends or holidays.

Presently, we offer standard free shipping with an estimated delivery window of 7–10 days for all orders.

For more shipping information, please refer to our shipping policy.

Currently, we only offer shipping within the UK. We do not provide international shipping services at this time. We apologize for any inconvenience this may cause.

You can request modifications or cancellations within 24 hours of placing your order. After this period, we may have already processed and shipped your order, making changes impossible. To request a modification or cancellation, please contact our customer support team at support@favorya.com.

For any questions or concerns, you can reach out to our customer support team via:

• Email: support@favorya.com
• Phone: +44 7490 809 757
• Address: 86-90 Paul Street, London, Greater London, EC2A 4NE, United Kingdom

Our support hours are Monday - Friday, 9:00 AM - 5:00 PM (GMT).